🔐 jililink Privacy Policy

1. Introduction

jililink ("jililink," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the jililink platform, website, and related services (collectively, the "Platform"). This Privacy Policy has been prepared in accordance with applicable data protection laws and regulations, including the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.

This Privacy Policy applies to all personal data collected by jililink through your use of the Platform, whether you are a registered player, a visitor browsing the website, or a person who contacts us through any of our support channels. It describes the types of personal data we collect, the purposes for which we use it, the parties with whom we may share it, and the rights you have in relation to your personal data.

We encourage you to read this Privacy Policy carefully and in full. If you have any questions about how jililink handles your personal data, please contact our Data Privacy Officer using the details provided in Section 14 of this Policy.

2. Personal Data We Collect

jililink collects personal data that is necessary to provide you with a safe, fair, and compliant gaming experience. The categories of personal data we collect include:

2.1 Identity and Contact Data

• Full legal name as it appears on your government-issued ID;
• Date of birth (to verify you are at least 21 years of age);
• Nationality and country of residence;
• Residential address, including barangay, city, and province;
• Email address;
• Mobile phone number.

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, UMID);
• Proof of address documents (e.g., utility bills, bank statements);
• Selfie or facial image for identity verification purposes;
• Proof of payment method ownership where required.

2.3 Financial Data

• GCash account details and transaction references;
• PayMaya account details;
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks);
• Partial card numbers for Visa and Mastercard transactions;
• USDT wallet addresses for cryptocurrency transactions;
• Deposit and withdrawal history.

2.4 Gaming and Account Data

• Username and encrypted password;
• Account registration date and history;
• Game play history, including bets placed, games played, wins, and losses;
• Bonus and promotion usage history;
• Responsible gaming settings and self-exclusion records;
• Customer support interaction records.

2.5 Technical and Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session duration and login timestamps;
• Pages visited and features used on the Platform;
• Referral source and marketing attribution data.

3. How We Collect Your Data

jililink collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated technologies: Data collected automatically when you use the Platform, including through cookies, web beacons, log files, and similar tracking technologies (see Section 7);
• Third-party sources: Data received from payment processors (such as GCash and PayMaya), identity verification service providers, fraud prevention services, and analytics providers, where permitted by applicable law;
• Publicly available sources: Data obtained from publicly available databases for the purpose of verifying your identity or complying with anti-money laundering obligations.

4. How We Use Your Personal Data

jililink uses your personal data for the following purposes:

jililink will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

5. Legal Basis for Processing

jililink processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and game provision;
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC/AML obligations, responsible gaming requirements, and regulatory reporting;
• Legitimate interests: Processing necessary for jililink's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and interests;
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly for direct marketing communications. You may withdraw your consent at any time by contacting us.

6. Sharing Your Personal Data

jililink does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and USDT processing partners, for the purpose of processing your financial transactions;
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and comply with regulatory requirements;
• Technology and infrastructure providers: Cloud hosting, data storage, and platform technology providers who process data on our behalf under strict data processing agreements;
• Fraud prevention and security services: Providers engaged to detect and prevent fraudulent activity, money laundering, and other illegal conduct;
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or regulatory directive, including PAGCOR and other relevant Philippine authorities;
• Professional advisors: Legal, accounting, and auditing professionals engaged by jililink, subject to professional confidentiality obligations.

All third parties with whom jililink shares personal data are required to maintain the confidentiality and security of that data and to use it only for the specified purpose.

7. Cookies & Tracking Technologies

jililink uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support our marketing activities. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled;
• Functional cookies: Remember your preferences and settings to provide a more personalized experience;
• Analytics cookies: Collect anonymized data about how you use the Platform to help us improve our services;
• Marketing cookies: Track your activity to deliver relevant promotional content, subject to your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. By continuing to use jililink after being presented with our cookie notice, you consent to our use of non-essential cookies.

8. Data Retention

jililink retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general rule:

• Account and gaming data is retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and regulatory requirements;
• KYC and identity verification documents are retained for a minimum of five (5) years following the end of the business relationship;
• Financial transaction records are retained for a minimum of five (5) years in accordance with applicable financial regulations;
• Customer support records are retained for three (3) years following the resolution of the relevant matter;
• Marketing data is retained until you withdraw your consent or request deletion, whichever is earlier.

Upon expiry of the applicable retention period, jililink will securely delete or anonymize your personal data in accordance with our data disposal procedures.

9. Data Security

The security measures implemented by jililink include, but are not limited to:

• Encryption: All data transmitted between your device and jililink's servers is encrypted using Transport Layer Security (TLS) protocols. Sensitive data at rest, including passwords and financial information, is stored using strong encryption standards;
• Access controls: Access to personal data is restricted to authorized personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations;
• Two-factor authentication: jililink supports and encourages the use of two-factor authentication (2FA) to protect your account from unauthorized access;
• Regular security audits: jililink conducts regular security assessments, penetration testing, and vulnerability scans to identify and address potential security risks;
• Incident response: jililink maintains a data breach response plan and will notify affected players and relevant authorities in the event of a data breach, in accordance with applicable legal requirements.

While jililink takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect any unauthorized access to your account.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by jililink:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed, as set out in this Privacy Policy;
• Right of access: You have the right to request a copy of the personal data jililink holds about you, along with information about how it is being processed;
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller;
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Privacy Officer at the details provided in Section 14. jililink will respond to all verified requests within thirty (30) days of receipt. We may require you to verify your identity before processing your request.

11. Minors and Age Restriction

jililink employs age verification procedures during the registration process and as part of our KYC compliance program to prevent minors from accessing the Platform. If jililink becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has registered on jililink or provided us with personal data, please contact us immediately at [email protected] so that we can take appropriate action.

12. Third-Party Links and Services

The jililink Platform may contain references to third-party payment services such as GCash and PayMaya. When you interact with these third-party services, you are subject to their respective privacy policies and terms of service. jililink is not responsible for the privacy practices or content of any third-party services and encourages you to review their privacy policies before providing any personal data.

jililink does not control and is not responsible for the data collection, use, or disclosure practices of any third-party service providers beyond the data processing agreements we have in place with them as described in Section 6 of this Policy.

13. Changes to This Privacy Policy

jililink reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or business operations. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.

Your continued use of the jililink Platform following the posting of a revised Privacy Policy constitutes your acceptance of the updated Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data. If you do not agree to the revised Policy, you must stop using the Platform and may request account closure by contacting our support team.

14. Contact Our Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jililink handles your personal data, please contact our designated Data Privacy Officer:

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that your data privacy rights have been violated. The NPC can be reached through their official government channels.